TERMS OF SERVICE

(last reviewed : 24 July 2018)

OVERVIEW
SECTION 1 - GENERAL CONDITIONS
SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
SECTION 3 - MODIFICATIONS TO THE SERVICE
SECTION 4 - THIRD-PARTY LINKS
SECTION 5 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
SECTION 6 - PERSONAL INFORMATION
SECTION 7 - ERRORS, INACCURACIES AND OMISSIONS
SECTION 8 - PROHIBITED USES
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
SECTION 10 - INDEMNIFICATION
SECTION 11 - SEVERABILITY
SECTION 12 - TERMINATION
SECTION 13 - ENTIRE AGREEMENT
SECTION 14 - GOVERNING LAW
SECTION 15 - CONTACT INFORMATION

OVERVIEW

Who we are

Welcome to HaveFunHub. We make tools designed to build new entertainment experiences.

HaveFunHub (“Site”) provides a simple platform for registered users who are event organisers, artists, PR, bands and planners ("Organisers") to promote their events and services for users who want to attend such events ("you"). Organisers may visit the Site, fill out a questionnaire about their event, including flyers, location, etc. Events can be also imported directly from social networks like Facebook to avoid manual input. Event information will be shown through this Site so users can search and find and share relevant events.

Our Services

Through our Tickets module, core API and website, we enable creative artists, musicians, DJ's, organisers and developers all over the world to create, discover, share and register for events.

HaveFunHub is a product of DruidaLabs whose registered office is 9 Redland terrace, BA11 1HT, Frome, UK. Our company registration number is 7023467 ("DruidaLabs", "HaveFunHub", "us", "we", "our") in the Registrar of Companies for England and Wales. The term 'you' refers to the user or viewer of our website.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.

Service Scope
HaveFunHub provides the following services
  • Displaying and listing events as submitted by the Organiser
  • Accepting and processing on­line orders for tickets to the event
  • Providing Consumers with a confirmation number for their transaction and their ticket
  • Assisting Organisers in marketing their events to relevant Consumers
  • Assisting Consumers in discovering relevant events to attend
  • Providing the tools and platform for Organisers to create, manage, ticket, promote, and host their events
Organiser responsibility
HaveFunHub does not create, organise, or own the events listed on the Services. The Organiser is solely responsible for making sure that the event page and the event itself comply with all applicable laws and that any products and services offered on their event page are delivered according to their description.
Order processing
Orders will be processed after User’s billing information has been verified. The User will receive an email confirmation of a successfully processed order shortly after the transaction is completed. If the User does not receive an email confirmation or experiences an error message or service interruption after submitting payment information, it is the User’s responsibility to confirm with HaveFunHub whether or not the order has been placed by contacting our Support page. Users hereby authorise HaveFunHub to charge or debit their payment card or other account for the face value of any tickets purchase, as well as any fees or other charges (such as taxes) that may be due in connection with any transactions requested through HaveFunHub. HaveFunHub collects payments made by Consumers via third-party payment service providers and passes such payments to the Organiser
Ticket delivery
HaveFunHub tickets can represent goods, tokens, services, or traditional tickets. Tickets will always be distributed in electronic format to the email a User enters in connection with the purchase. HaveFunHub will send a receipt to the User’s e­mail immediately after purchase. If a User has not received the tickets one hour after purchase, the User can contact HaveFunHub support. Users must print their tickets or have an electronic copy to bring them to the event. The organiser can choose to use HaveFunHub’s scanners, which enable QR tickets as well. If a User does not inform us of the non-receipt of tickets within a reasonable time (and at least 72 hours before the event), we will have no liability to the User. Physical delivery of tickets, where available and applicable, is subject to the delivery company terms.

Payment processing

HaveFunHub collects Ticket Proceeds on behalf of the Organiser and thereby acts as a limited payment collection agent through its own Payment Processing Partners. This is referred to as “HaveFunHub Payment Processing” (“HPP”).

Other than acting as a limited collection agent on behalf of the Organiser, HaveFunHub does not offer any banking, deposit taking, or similar financial services.

To facilitate HPP, HaveFunHub relies on third-party gateways, payment processors, merchant acquirers, etc. ("Payment Processing Partners"). The rules and regulations of such Payment Processing Partners apply to both HaveFunHub and Organisers. Organisers may be shown a balance of Ticket Proceeds for their events when logging in to their HaveFunHub account. Please note that this balance represents only a general unsecured claim against HaveFunHub and not a store of value.

Once a Consumer successfully places an order through HaveFunHub, we will generate a confirmation message with a unique confirmation number for that Consumer’s order.

Organiser agrees to unconditionally honour such orders confirmed by HaveFunHub. It is Organiser's duty to verify a Consumer's confirmation number or any event restrictions prior to the event taking place.

Applicable Fees
It is free for Users to create an account, list an event, or access the Services. However, sale of paid tickets or registrations carries a fee. Organisers absorb the fees into the ticket or registration price and pay these fees out of gross ticket proceeds. HaveFunHub does not control or have information about fees charged by an individual User’s bank or credit card company. Users must check with their bank or credit card company in order to understand all applicable fees, surcharges, and currency conversion rates prior to transacting on HaveFunHub. HaveFunHub charges a service fee (“HaveFunHub Service Fee”) for facilitating the sale of tickets, paid registrations, collections of donations, and sale of merchandise. Organiser agrees to pay the HaveFunHub Service Fee by absorbing it in the ticket price. The HaveFunHub Service Fee varies by country and processing currency. The current UK fees can be found here. Note that these fees are subject to change, which will be reflected accordingly.

Organisers may request additional Services such as marketing, equipment leasing, printed tickets, and so. Any such Services are provided at HaveFunHub’s discretion and are covered by a separate written agreement. These additional Services may incur separate fees (“Secondary Fees”), which will be communicated to the Organiser before Organiser’s acceptance of these Services. The HaveFunHub Service Fee and the Secondary Fees are collectively referred to as “Fees.”

HaveFunHub may offer and charge Consumers for optional add-on services in the future. Fees for such services are not passed on to Organisers. HaveFunHub has sole discretion to set and collect such fees from Consumers.
Refunds
All ticket transactions are between an Organiser and respective Consumers. Therefore, Consumers must contact the applicable Organiser with any refund requests. Consumers that receive a refund must discard any previously delivered ticket(s) and not use it to attend the event. Violating this constitutes fraud. Organisers are expected to follow all applicable procedures to verify the validity of tickets. HaveFunHub will not be held liable for any costs arising from a failure by Organisers to check validity of tickets or for any costs and damages arising from fraud or purchase of tickets via non-official means. Before purchasing tickets, it is the Consumer’s responsibility to carefully review all aspects of the event, including event restriction, dates, pricing, and charges. HaveFunHub will not issue any refunds for any lost, stolen, destroyed, or damaged tickets, or as under any other circumstances except in the limited cases explicitly described in this Agreement. The User may apply for a refund prior to the event in question provided that tickets for the event remain on sale. Acceptance of refunds is determined by the event's refund policy and it is the customer's responsibility to check this policy with the Organiser prior to purchasing the ticket. Should an event be cancelled, the Organiser of the event will inform the User prior to such cancellation and will refund to the User the ticket price.

SECTION 1 - GENERAL CONDITIONS


The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
You may not use our service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services and may give rise to a claim for damages and/or be a criminal offence.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 3 - MODIFICATIONS TO THE SERVICE


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of the Service.

SECTION 4 - THIRD-PARTY LINKS


From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 5 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 6 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 7 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 8 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service is provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Druidalabs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 10 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless Druidalabs and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 11 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 12 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 13 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 14 - GOVERNING LAW


Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

SECTION 15 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at druidas@druidalabs.com.